Exclusive Interview with Xavier Surentherathas, Director of APAC Regional Channel Sales Director Park Plus Technologies.
By Analytics Insight
November 30, 2021
For effective information systems management, network optimization is an essential tool. With the rapid growth of information technology, it plays an important role in generating large amounts of data for business users and thus enabling large network bandwidths. If proper network optimization is not in place, continuous growth may put pressure on the area or organization network architecture. Park Plus Technologies is a company that provides network optimization solutions in the global marketplace.
Analysis Insights has an exclusive interview with Xavier Surentherathas, Park Plus Technologies director of APAC Regional Channel Sales.
Kindly inform us about park space technologies, diversity and service. What is your biggest USP that sets the company apart from its competitors?
Park Plus Technologies is a global data center and network development company. Powered by the world’s largest engineering team, a strong team of advanced engineers and our Operation Center, we use a global component supply chain, automation, machine learning and general services and products portfolio to optimize network and data. Center duration and performance. Some of our undisputed differences include real-world access to offices in all the theaters and the ability to integrate our unique and fully integrated DMSO (Discover, Monitor, Support, Optimize) approach, thus providing customers with efficient infrastructure monitoring and management, cost-effective. Less chaos and faster average-to-solution – ultimately greater freedom of thought.
Please let us know about the products / services / solutions you offer to your customers and how you can benefit from it?
Park Plus Industrial Leader and Award-winning services include Park Place Hardware Maintenance ™, Park Place Professional Services ™, ParkView Managed Services ™, Entuity Software ™ and Curvature Hardware Sales. By providing a complete portfolio, customers can place their entire data center needs with one partner. Those efficiency will provide long-term strategic benefits beyond cost savings. With support contracts typically 30-40% less than the original manufacturer; Knowledge in life cycle management; Automated support and other customers have more time to focus on big image motivation and budget to support them.
How does the Park Plus strategy facilitate enterprise change?
Today, we are committed to helping our clients achieve their broader infrastructure goals beyond meeting the immediate needs of their customers. As they work to sustain their enterprise growth and desired results, we are committed to assisting them on every journey. As original suppliers and other suppliers, we have a deep personal investment to make our customers successful. We are fully committed to providing our customers with the lowest cost and highest level of service in the industry. This is why we offer flexible contracts that offer alternative locks for the original manufacturer. That’s why we save 30-40% on our customers’ maintenance contracts without compromising service quality. That’s why we have ongoing training for all our engineers with an average of 15 years of original manufacturing experience before joining the park. That is why we are developing a 24/7 “365” Follow the Sun “service model in 170 languages. That is why we live in the beginning of philosophy. Customer demand is paramount in everything we do.
As an organization, we will streamline the management of complex and complex technology environments by improving the return on IT infrastructure investments. The scope of our business is to provide industry-leading services that enable our customers to continue to enjoy the benefits of technology by extending the life of their assets.
We believe we have changed our industry for the better. We will launch an innovation engine that will accelerate IT digital transformation by helping IT leaders identify and monitor their network infrastructure for problems and inefficiencies, provide world-class support in case of issues, and facilitate future business needs. We welcome competition in this new category – our hope is that our peers will follow our lead and provide strong solutions for our customers, all with a high degree of loyalty.
What are the most important trends you see in the data center market around the world?
CFOs are unmistakably scrutinizing the end of the global epidemic, scrutinizing every budget to improve efficiency and better preparedness. IT teams will be part of this review, and will be attractive options for third-party service providers that can provide better service and provide more time at a lower cost. This assignment change requires collaboration between CIOs and CFOs.
The M&A movement and the ever-increasing number of international teams are causing concern for IT teams as companies see that they can double in one day. Placing and re-evaluating teams to increase efficiency and reduce waste requires a flexible and global team with experience in IT acquisition and deployment.
The impact of the global supply chain disruption and the availability of new hardware will continue to be felt in all regions of the world.
What are Park Place’s latest initiatives for its channel partners?
In September 2021, Park Place Technologies launched the Uptime Partner Portal and Uptime Partner program. These new channel offerings provide enterprise IT teams with a single source of truth to enhance their day-to-day operations and create a seamless experience for their partners using the Park Plus global service network.
The new Uptime Partner Portal is a global digital platform that offers a number of benefits, including corporate channel partners.
Easy and fast deal registration with a few key customer information
Co-branded marketing assets are strong in the interest library
Find instant useful videos to guide customers on the main features of the portal
Dashboard functionality allows visualization of success on critical KPIs
Overview of Park Space’s solutions and services, including ParkView Managed Services ™, Entuity Software ™ and third-party maintenance support
In connection with the launch of the Uptime Partner Portal, Park Place has also implemented the Uptime Partner program. The three-tier program – Platinum, Gold and Authorized Partner – includes a variety of marketing and sales support resources, joint venture opportunities, training, access to program investment dollars and many more features.
Park Plus also introduced its first partner specialization track – Network Management Specialist Partner, which provides certification to Park Plus Intuti and Channel Partners who sell and invest in training for ParkV Network monitoring and management solutions. This gives partners the ability to sell common branding services for these products. The Uptime Partner Program rewards channel partners for their collaboration and customer advocacy, from improving customer support experience to raising customer support costs.
What is a park space channel strategy?
In the park area, partnerships are private. Valuation for each interaction is the cornerstone of our channel operations in three unique and important ways.
We bring choices to the table. Partnering means finding a virtual catalog of options and solutions for your customers, meeting their unique business needs, and finally writing their own success story. The choices you make will help you deliver results, which will make you a hero every time.
We make the business easier. We are proud of making every interaction simple and flawless from start to finish.
We will make you profitable. Our focus is always on making sure our partners are up and down in sales, margins and opportunities. This will enable us to provide a strong front-end margin model to provide unique pricing programs that support collaboration for business development investments and win big deals.
With our DMSO strategy, solution portfolio partners will be able to have a choice map and ultimately a customer success map, which will enable them to pave their own path to success.
What are your plans for the Indian market? What are your growth plans for the next 12 months?
We are excited to build Park Space Technologies on our growth in the Indian market; According to India’s Software Technology Park, by 2020 the IT industry will account for 8% of India’s gross domestic product. The industry is expected to grow to $ 350 billion by 2025. Increase the IT services we provide to our partners and end-users. We will soon open an office in Hyderabad and continue to invest in our potential and presence throughout India.
With the recent launch of our Uptime Partner Program and Uptime Partner Portal for our channel partners, there has never been a better time to work with Park Place. We encourage you to reach out to Indian-based vendors and processors and discuss how we can work together in partnership and collaboration to reach our core customers as well as grow our own businesses together.
The industry is seeing the need for commercial and technological adapters such as virtualization, convection and cloud. How do you see these new technologies affecting your business?
As today’s IT infrastructure extends beyond a centralized model, the challenge is how to manage a surprisingly fluid, frequently mixed and cloud-enabled landscape – from desktop to data center, to edge, to cloud. Unorganized, increasingly complex and interconnected critical dependencies cause ecosystem damage. Properly managed, IT can enable and successfully deploy critical applications to the appropriate inputs, both on-premises and on the cloud, doubling the budget efficiency and application performance in infrastructure.
Regardless of asset management, it is clear that it needs to be updated automatically, flexiblely, and continuously to play a significant role in any digital journey, to gain reliability, and to maintain high reliance on retrieved information. Keeping accurate information reduces costs and risks and is also the key to being able to anticipate asset management problems before they occur. In turn, it enables him to reach timely conclusions, such as property improvements or retirement. Guided by accurate data capture, IT can now integrate high-value applications with existing infrastructure. And if that is cloud-based, you can now accurately plan the costs of accessing and storing data in the cloud. Equipped with secure usage facts, Finance can confidently access the same ITAM and accurately adjust receipts for cloud-based subscription services.
What is your leadership mantra?
Get the respect they have the opportunity to lead with wisdom, accountability, caring, driving, determination and determination.